CCTV Operator

3-days

Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry

1. Principles of Working in the Private Security Industry
2. Principles and Practices of Working as a CCTV Operator in the Private Security Industry

Principles of Working in the Private Security Industry
LO1 Know the main characteristics and purposes of the Private Security Industry
LO2 Understand legislation as it applies to a security operative
LO3 Understand arrest procedures relevant to security operatives
LO4 Understand the importance of safe working practices
LO5 Understand fire procedures in the workplace
LO6 Understand emergencies and the importance of emergency procedures
LO7 Understand how to communicate effectively as a security operative
LO8 Understand record keeping relevant to the role of the security operative
LO9 Understand terror threats and the role of the security operative in the event of a threat
LO10 Understand how to keep vulnerable people safe
LO11 Understand good practice for post incident management

Principles and Practices of Working as a CCTV Operator in the Private Security Industry
LO1 Understand the purpose of a surveillance (CCTV) systems and the roles and responsibilities of control room team and other stakeholders
LO2 Understand the different types of legislation and how they impact on Public Space Surveillance (CCTV) operations
LO3 Understand the importance of operational procedures in public space surveillance (CCTV) operations
LO4 Understand how public space surveillance (CCTV) systems equipment operates
LO5 Understand surveillance techniques
LO6 Understand different types of incidents and how to respond to them
LO7 Understand health and safety in the CCTV environment
LO8 Demonstrate operational use of CCTV equipment
LO9 Produce evidential documentation

The course is assessed via completion of practical assessments and two multiple-choice exams