CCTV Operator

Course Overview
Course Details
Dates & Prices
Why Choose CTA
Latest Reviews
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Certification
Level 2 Award for CCTV Operators in the Private Security Industry
Assessment
Practical Assessments
Muliple Choice Exams
Study Hours
3-days
Learning Methods
Classroom, virtual or self-study
Pricing

£249

Groups
Discounts may apply, please contact us

Course Overview

This qualification is vocationally-based and offers learners the opportunity to demonstrate achievement of the knowledge, understanding and skills necessary to work as a CCTV Operator. Under the terms of the Private Security Industry Act 2001, individuals working in this sector must hold a licence, issued by the SIA. One of the criteria for obtaining a licence, is the achievement of this qualification.

The qualification consists of two mandatory units. The qualification will provide learners with an opportunity to gain an understanding of:
• the principles of working in the Private Security Industry
• the principles and practices of working as a CCTV Operator in the Private Security Industry

Course Duration

3-days

Course Qualification

Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry

Course Modules

  1. Principles of Working in the Private Security Industry
  2. Principles and Practices of Working as a CCTV Operator in the Private Security Industry

What the course covers

Principles of Working in the Private Security Industry
LO1 Know the main characteristics and purposes of the Private Security Industry
LO2 Understand legislation as it applies to a security operative
LO3 Understand arrest procedures relevant to security operatives
LO4 Understand the importance of safe working practices
LO5 Understand fire procedures in the workplace
LO6 Understand emergencies and the importance of emergency procedures
LO7 Understand how to communicate effectively as a security operative
LO8 Understand record keeping relevant to the role of the security operative
LO9 Understand terror threats and the role of the security operative in the event of a threat
LO10 Understand how to keep vulnerable people safe
LO11 Understand good practice for post incident management

Principles and Practices of Working as a CCTV Operator in the Private Security Industry
LO1 Understand the purpose of a surveillance (CCTV) systems and the roles and responsibilities of control room team and other stakeholders
LO2 Understand the different types of legislation and how they impact on Public Space Surveillance (CCTV) operations
LO3 Understand the importance of operational procedures in public space surveillance (CCTV) operations
LO4 Understand how public space surveillance (CCTV) systems equipment operates
LO5 Understand surveillance techniques
LO6 Understand different types of incidents and how to respond to them
LO7 Understand health and safety in the CCTV environment
LO8 Demonstrate operational use of CCTV equipment
LO9 Produce evidential documentation

How the course is assessed

The course is assessed via completion of practical assessments and two multiple-choice exams

Booking Dates & Prices

Ready to enrol onto the course?

Classroom Learning
Virtual Learning
Self-study
Group Bookings
Enrol in our classroom learning: £249 per delegate

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Our classroom locations are:

  • The Pier Hotel, 4 Grand Parade, Eastbourne BN21 3EH
  • Hastings Cocktail Club, 47-49 Robertson St, Hastings TN34 1HL
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Out of stock

Enrol in our virtual learning: £££ per delegate

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Price drop - limited time offer

Enrol in our self-study learning: £££ per delegate

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Get started with online learning
Make a group booking for multiple delegates 

Our group courses can be delivered in-house at your offices or at a suitable venue. Group training can often work out more cost effective if you have several members of staff you would like to be trained at any one time. 

pay
Spread the cost over 12 interest free instalments
Choose the PayItMonthly option at checkout to spread the cost of your course over 12-months interest-free.
Why Choose Continental Training Academy?
Accredited Courses
We are a national training organisation approved by the SIA and Ofqual.
Realistic Training
Our training is realistic reflecting incidents that you will encounter in the workplace preparing you for work.
CV & Job Searching Support
We can also help you to secure your dream job with CV and job searching support. We will interview you with our security partners.
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Latest Reviews
Great company. The feedback and support was brilliant and I passed quickly and feel well equipped to move forward in my career.
Grant Marshall
Grant Marshall
1718310301
I have just completed the full EQA qualification via the self-study option and today received my certificate, which I am incredibly happy about. I found the course resources accessible and comprehensive, and I was fully supported by Matthew who was always on hand if I needed any clarity or advice. I would certainly... recommend The Education and Training Academy for their professionalism, great levels of support and overall quality.read more
I recently studied my understanding internal quality assurance and understanding external quality assurance with matt. He was one of the most supportive understanding and kindness tutors I have ever met in my entire life. He is absolutely incredible and so kind and helpful. He truly does care about his students succeeding... and understanding how to best facilitate their development and understanding moving forward. I studied these courses with matt as part of a prerequisite requirement for further training. His true dedication and kindness makes him an incredibly outstanding teacher and his knowledge on teaching is unmatched by any trainer I have ever worked with.He is so kind and patient and he literally wrote a book on how to get the training right and how to help students improve themselves moving forward.I could not have asked for a better teacher if I had tried.Matt is truly amazing and interesting and a such an incredibly kind and supportive teacher.If I could give him 10 stars I totally would but unfortunately the maximum amount is 5 so that’s what I have given him.Thank you so much for helping me through everything and enabling me to progress my learning further. You are truly incredible.I would gladly recommend anyone studying with the education and training academy because of their passion and dedication and support for teacher training.read more
Sabrina Murray
Sabrina Murray
1715161541
This is a fantastic course. Completed the AET level 3. For someone who has learning and physical disabilities the tutor is very understanding and excellent in answering and explaining questions very quickly.Without the support i had from them, i think i would never have thought i would be able to do this as a self-study... course.read more
Rosina Rushen
Rosina Rushen
1713354690
Recent completed the Level 4 EQA qualification with The Education and Training Academy, it was straight forward, easy and the feedback, communication and support was really good. I Would highly recomend The Education and Training Academy 5*
Seamus Higgins
Seamus Higgins
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Grant Ralston
Grant Ralston
1710254723
I have recently completed a level 4 qualification with the Education and Training Academy, the enrolment process was quick and easy and I was able to start my course straight away. The training materials have been very good and the support is there when needed. A good experience of online learning.
Very happy with all aspects of face to face training for my L3 AET, well communicated and allows for a variety of approaches.
Angus Andrews
Angus Andrews
1707043773
having recently gone through one of matt's courses with the st john ambulance i found it thought prevoking and engaging, it will stretch you and take you out of your comfort zone, i feel like ive only just started on my road to become a trainer and look forward to the road ahead, Matt is helpful and friendly offering loads... of advice, hope to come back and do an assessors course soonread more
Glen Abbott
Glen Abbott
1706809368
It was great to receive my Level 4 EQA Award today from Matthew Reynolds.I highly recommend Matthew for your TAQA needs; excellent guidance and support from beginning to end. It's been a pleasure to work with like-minded quality individuals.
Matthew was very helpful and encouraged me all the way through my learning
Lynn Morris
Lynn Morris
1703087262
The Education and Training Academy were extremely knowledgeable, flexible and supportive in helping me attain my L4 CET. Matthew Reynolds was an excellent tutor and I would recommend this company to any looking to complete their teaching qualification.
Charlotte Smith
Charlotte Smith
1702310694
A supportive environment to carry out this course. I would recommend it to anyone considering it. Matthew provides additional support through a Facebook group and responds in a timely way to emails. Thank you
Jane Unwin
Jane Unwin
1697624100
i had a great experience to study at this place and finish L3 AET .they provide price effective courses to complete you carrer
MAIDA IMTIAZ
MAIDA IMTIAZ
1696609185
Matthew was brilliant from start to finish, gave guidance and support whenever I needed it. Provided feedback throughout the course on all the work I submitted and helped me achieve my qualification. Highly recommend.
Chris Spurr
Chris Spurr
1695295200
Hi had best experience of doing that course my tuition was so helpful I will for sure recommend it.
Hussain Akhtar
Hussain Akhtar
1695207241
I can recommend their Level 3 AET course, Matt is knowledgeable and incredibly helpful. The course was really enjoyable and I learnt a lot!
Natascha Watson
Natascha Watson
1694529526
Great experience with a fun learning aspect, very patience approach.
Lee Pugh
Lee Pugh
1692564286
I have just completed my Level 3 in teaching and education. I couldn't thank the company enough. They replied to my emails incredibly quickly and nothing was too much trouble. Highly recommend!
Jay Mackerill
Jay Mackerill
1689541999
I recently completed a Level 3 CAVA with The Education and Training Academy, and it was a fantastic experience from start to finish. Their professionalism, expertise, and support made the learning journey smooth and rewarding. I highly recommend them for anyone pursuing vocational assessments or professional development.
Jack Owen
Jack Owen
1686262952
A very enjoyable experience all round! Matt was very supportive and delivered really interesting tailored content. Really good feedback and help with the written side as well.
Joseph Fowler
Joseph Fowler
1682860906
Working with education and training academy has been fantastic the support even after the course has finished they provide is above and beyond expected.
Sam Linley
Sam Linley
1681826517
After over 30 years of marketing experience and countless training courses, I finally had the opportunity to formally learn how to educate and train through The Education and Training Academy. It has been an invaluable experience, giving me the tools and perspective needed to organise learning in a manner that is... structured and measurable. A classic case of not knowing how much I needed something until I took the course.read more
Neil Macdonald
Neil Macdonald
1681570600
Having some previous teaching experience, but lacking the qualification I needed to start training formally accredited courses, I completed the Level 3 Award in Education and Training with Matt and the Education and Training Academy.From the beginning, the expectations needed to complete the qualification were laid out... brilliantly in the academy's resources, which really made the process of completing the portfolio as clear as possible. The taught days of the course were a really enjoyable experience, students came from a range of backgrounds and the trainer ensured everyone felt involved and able to share their experiences. Many of the learning methods discussed on the course were clearly demonstrated and we had some great group discussions which left me reflecting on new ways of improving my own teaching approaches. Would highly recommend for anyone looking to complete their Level 3 AET.read more
Jamie Wilmore
Jamie Wilmore
1673614381
Matt has been one of the best trainers I have ever met. He describes things extremely well and has compassion for his learners. Thank you for all of your continuing support and I hope to catch up with you soon. God Bless you Matt and Thank You
Tim Edmonds
Tim Edmonds
1667309161
This course is fantastic I would recommend it to anyone. Matt is a fantastic trainer. I would recommend it to anyone. Thank you Matt for being amazing I’m so pleased I’ve completed this course.
Mandy Godfrey
Mandy Godfrey
1652250601
For years I've struggled to fit in and find something to suit me I was tired of not fitting in and wanted to do something what makes me happyI've now built up the confidence and knowledge to follow my dreams and get into my dream role as a tutor.I took the Level 3 Award in Education and Training course and completed it... distance learning with the education and training academy where I had a lot of help and support from the tutor who helped me build confidence in myself to believe in myself to get through the qualificationI feel happy and confident and ready to move into my dream job role where I know I will feel like I fit in and happy to go to work everydayI'm looking at moving into a full time job where I can pass on my knowledge to others.read more
Daz Johnson
Daz Johnson
1649788331
I completed my Level 3 in Education and Training through the Education and Training Academy last year. The mix of self study and online tutoring/videos worked really well for me. Also the tutors are brilliant and are available to help via email. Highly recommend this company!
Kate Edwards
Kate Edwards
1648055398
I recently had the pleasure of undertaking a Level 4 Internal quality assurance qualification with Hassocks training. I found the experience extremely beneficial. The instructor was kind , patient and really knew his stuff, nothing was too much trouble and everything was clearly explained. I would certainly recommend to... others.read more
Really easy from sign up, elearning and feedback. Any queries were answered in a timely manner. Thanks Matt!I have completed the Level 4 Award in the Internal Quality Assurance (IQA) of Assessment and Processes and Practice. This gives me a qualification to support the work I have done, to give me credibility and open... more doors. Enabling me to continue with IQA work flexibly.I completed my training online, mainly on my phone. The website was easy to follow through the lessons and complete the assessment documents. Matt helped by answering additional questions via email.I feel more confident with the quailification behind me.read more
Helen Austin
Helen Austin
1643988941
I am currently undertaking the QNUK Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF), I aim to use this course to enhance the services that are on offer through my business. Meaning that I will be able to offer IQA services to other training providers in the area and... nationally.This will mean that I will be able to grow my business and my personal income!I attended the eLearning course that was run by Matt via teams and found this to be very informative and interactive. This eLearning really gave me the knowledge and tools to head completing the assessments that were later sent through by email. Matt has been extremely helpful throughout the whole course, I have sent couples amounts of emails and sent him many messages for support and guidance, he has always been happy to help and supportive.Now that I have submitted the assessments I feel that I have a good understanding of what is expected of me as an IQA and I am looking forward to exploring this new area of work!read more
Craig Sharples
Craig Sharples
1643129312
I completed the Level 3 Education and Training certificates with Matt from TheEducation and Training Academy in 2021.I genuinely enjoyed the course. Matt is a very helpful and personable teacher who really goes the extra mile to ensure all his students have everything they need. He made the course interesting and... informative and the portfolio straight forward to complete. This made it easy for me to fit the course in around my work and family commitments.Gaining a level 3 certificate has enabled me to take my small first aid business to the next level. I can now deliver qualification courses myself instead of out sourcing a trainer which will have a really positive impact to my earnings.I have been delivering various training courses through my job for a long time but being able to improve my understanding of how I can make the learning more accessible to the whole group will undoubtedly improve the quality of the courses I deliver.Ruth Kettle, Mini First Aid Herefordshire and Worcestershireread more
Ruth Kettle
Ruth Kettle
1643016569
I have completed the education and training level 3 courses.I highly recommend this academy as it was so easy and flexible to complete the required course work. Everything was online and accessible. I felt I could contact an ask for help if there was something I didn’t understand.
scarlet howard
scarlet howard
1642690855
I recently completed the Level 3 Teacher Training with Matt and thoroughly enjoyed it!
Lee Marsden
Lee Marsden
1642671547
I completed the Level 3 Award in Education and Teaching under the tutelage of Matt. I've been looking to achieve this formal training qualification as a means of being able to teach more subjects (in my case first aid) to a higher standard, and I'm really pleased with the training I received. Our class took part in a... series of group video seminars, were provided with a workbook to complete, alongside pre-recorded lectures and online quizzes and slides to work through. I returned a portfolio of essays, and took part in a Microteach assessment with my class. I'm really delighted with the training I received, and I'm looking forward to being able to teach new subjects, and award nationally recognised first aid qualifications, thanks to the course I've completed.read more
Will Sheaff
Will Sheaff
1642421441
I recently completed the Level 3 Award in Understanding the Principles and Practices of Assessment with the Education and Training Academy. I decided to do the course to help me in my understanding of assessments; their structure, standards and required evidence for Apprenticeship learners. I have recently become a... trainer for an apprenticeship course and this assessment course has given me a fuller understanding of the whole process. I believe it has helped me to better support learners and guide them in building their evidence to go towards their end point assessments.I attended the virtual sessions with Matt which consisted of 2 days training. The timing was flexible enough for me to easily work on it around my other commitments. I found the sessions to be welcoming and interactive. Matt is a really knowledgeable trainer and took an interest in each person’s background and experience in order to use relevant examples to help us all relate to the material more easily. I found the breadth of material supplied to be well put together and really useful; it helped me to absorb the information more easily and to build my portfolio in preparation for assessment. The communication throughout was great and Matt was really supportive and responsive when I needed help. Thanks so much Matt!read more
Rebecca Wong
Rebecca Wong
1642084084
I have just completed the online course with Matt at the Academy. I needed this qualification as I had previously completed the PTTLS course but needed the extra assessor’s element to allow me as a first aid instructor to assess and certify students. I am also working to become my own centre for the awarding body, so this... qualification really hit the spot.The online learning that Matt provided was fantastic, and it allowed me to learn at my own pace, with lots of extra support available both in the classroom and afterwards via online chat or email. All teaching sessions were recorded, which really helped me go over the areas that I needed to re-examine, and I found this a real help. The environment created by Matt put all the learners at ease, which made for a more productive learning experience. He was always on hand to offer support, which is often the greatest drawback of online learning. Matt bridged this gap seamlessly.This online learning and support then allowed me to complete the practical elements at my place of work by assessing my peers in the workplace. I got the opportunity to put the skills learnt into practice, such as formulating assessment methods and strategies. The practical elements of the course gave me a great understanding of the assessment process, it has really improved my knowledge and understanding in this field, and now I can provide a better service to my learners moving forward with my business.I would highly recommend using Matt as your next training provider. You will not be disappointed; his passion and experience will enrich your learning journey.read more
mario ellison
mario ellison
1641426498
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